COOKIES USAGE AND PROCESSING POLICY DELENCANTO FOODS S.A.S.

DELENCANTO FOODS S.A.S.
At Delencanto Foods S.A.S. (hereinafter referred to as “DELENCANTO”), we respect your privacy and are committed to ensuring transparency in the processing of your personal data. This document outlines how we use cookies and similar technologies on our website www.delencantoec.com (hereinafter, the “Website”), as well as the configuration options available to you.

1. What are cookies?

Cookies are small data files that are downloaded to your device when you access and browse a website. They allow for the storage and retrieval of information regarding browsing habits or device characteristics, recognizing the user and improving the browsing experience. The term “cookies” also includes similar technologies such as tracking pixels, web beacons, local storage, and SDKs.

2. What types of cookies do we use and for what purposes?

Delencanto uses both first-party and third-party cookies for the following purposes:
Type of Cookie Description and Purpose
Strictly Necessary Essential for the technical operation of the Website and the provision of services expressly requested by the user (e.g., remembering login or privacy settings).
Performance or Analytics Enable the measurement and analysis of user activity on the Website in order to implement functional improvements based on aggregated usage data. These do not directly identify users.
Functionality Facilitate a personalized browsing experience by remembering user choices (such as language, region, or custom settings), thereby enhancing service functionality and personalization.
Advertising and Marketing Collect information about users’ browsing behavior to personalize the advertising shown based on interests. They also limit the frequency of ads and help measure campaign effectiveness.

3. Legal basis for the use of cookies

The processing of personal data through strictly necessary cookies is based on Delencanto’s legitimate interest, as the data controller, pursuant to Article 7, Section 8 of the Organic Law on Personal Data Protection (OLPPD), as such processing is essential to enable browsing and ensure the proper technical functioning of the Website. These cookies do not require user consent, as their use is essential to provide the service expressly requested by the data subject when interacting with the site. With respect to analytics, functionality, and advertising cookies, their use and processing is based on the user’s free, informed, specific, and unequivocal consent, as established in Article 9 of the OLPPD. This consent is requested in advance via the cookie configuration banner displayed upon entering the Website, which allows users to select the categories of cookies they wish to accept or reject before activation, in accordance with the principle of informational self-determination. Users may withdraw or modify their consent at any time through the mechanisms provided in this policy or via the cookie preferences manager available on the site. This aligns with Article 15 of the OLPPD, which grants the data subject the right to revoke consent without retroactive effect and without prejudice to the lawfulness of prior data processing.

4. Third-party cookies

We work with third-party providers who may install cookies on your device, such as:
  • Google Analytics: for statistical analysis of Website use and navigation.
  • Meta (Facebook Pixel): for personalization and measurement of digital marketing campaigns.
  • Google Ads: for interest-based advertising.
  • [Other specific providers, if applicable]
These third parties are responsible for the data collected through their cookies. We recommend reviewing their respective privacy policies for more information.

5. Cookie management and configuration

Users may manage their cookie preferences at any time through: Disabling cookies may impact the functionality and browsing experience of the Website.

6. Data retention

Data collected through cookies will be retained only for the time strictly necessary to fulfill their intended purpose, and in all cases, within applicable legal retention periods. Once the retention period expires, Delencanto will delete, pseudonymize, or anonymize the personal data.

7. Updates to the Cookie Policy

Delencanto may update this Cookie Policy due to legislative, technical, or business-related changes. We recommend periodically reviewing this Policy to stay informed about our use of cookies. In the event of substantial changes, users will be notified through the Website.

8. D Contact details of the data controller

For any requests regarding the exercise of your rights or complaints concerning the processing of personal data, you may contact us at:
  • Company Name: Delencanto Foods S.A.S
  • Tax ID: 1793191092001
  • Current Legal Representative: Andrea Carolina Miño Lara
  • Address: Oriente S/N and García Moreno, Calacalí, Ecuador
  • Email: info@delencantoec.com
  • Phone: +593 96 352 4576

9. Change and/or Revision History



Update Date Version N°: Description of Changes Reason for Update
28-04-2025 1